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Right choice for New Car Service

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The simple truth is that you get to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Wanting to get the most out of the car sales that occur towards the end of the year or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Harry`s Auto Care in Belconnen.

Aquisition of a new car is one of the most sizable investments most people make, so it shows common sense to be sure to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

The simple truth is that you get to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

New car dealers are not able to force you to bring the car back to the dealership you got it from for service or repairs. Provided the work is completed to the manfufacturers specifications by a suitably skilled person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Harry`s Auto Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Harry`s Auto Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Harry`s Auto Care will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between express, statutory and manufacturer warranties to ensure you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So watch out for new car dealers who try to work in “express” or “extended” warranties, often for free, at the point of sale. Usually these ‘supplemental’ warranties may include quite specialised restrictions or provisions, and are not always what they seem. Many times these contracts provide very few additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.

Such contracts are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or higher waiting times due to fewer available 0 or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services